Network Hardware Maintenance
Post Warranty Network Maintenance
Extend the life of your network hardware past its initial warranty and even EOSL date with 24/7 maintenance from Park Place Technologies. With more engineers than any other provider, we can guarantee on-site support within 4 hours, no matter where you’re located. Save up to 40% on maintenance costs and see why over 21,000 organizations trust us to keep their systems running smoothly.
Get a Quote & Save 40% ➞
vs renewing support with the OEM
Supported OEMs
Why Move Your Hardware Support to Park Place?
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Save 40% vs OEM Contracts
- Save 40% on support vs renewing with the OEM, maximizing ROI on data center investments.
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Maximize Hardware Lifespan
- Avoid pressure from the OEM to upgrade your IT infrastructure, extending the life of your hardware even past end of service life.
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Faster Time to Repair
- Have an engineer on site in as little as 4 hours, greatly reducing expensive downtime.
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First-Time Fix™ Guarantee
- If a return trip is needed to fix the same issue on the same device within 5 days, you get one month of support on the device free.
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One Partner - All OEMs
- With multi-vendor hardware support, you can simplify IT maintenance by reducing the number of partners you need.
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Global Support Services
- Wherever you are, Park Place is there with our multi-lingual support in over 170 languages.
The Next-Gen Data Center Support Experience
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Self-Service Management
The Central Park Customer Portal is an innovative single pane of glass for managing your data center maintenance & monitoring. Key features include:
- Easy-to-read dashboard of key metrics
- Service ticket, contract and asset management
- Multi-account access
- Ability to designate multiple customer administrators
- ParkView™ Hub including installation wizard and visibility to monitor devices
- 24-hour live chat
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Proactive Monitoring
Whether you’re monitoring Storage, Server, or Network devices, ParkView Hardware Monitoring™ reduces the number of touchpoints between you and a maintenance solution to two easy steps by proactively identifies faults 24/7 without the need for customer action of any kind.
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First-Time Fix™ Guarantee
A lot of maintenance providers claim to have a high first-time fix rate but only one puts their reputation on the line – Park Place Technologies. With our First-Time Fix™ Guarantee if we don’t resolve your storage, server or network hardware issue on the first visit, we’ll credit you for one month of maintenance (and monitoring if applicable) on that device. It’s that simple.
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Fully Integrated Approach
With a full suite of infrastructure management services and data center professional services, Park Place Technologies can help you optimize your data center support beyond typical break-fix maintenance offered by ordinary TPMs.
Been There, Fixed That.
Get World Class Networking Support
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~180Countries serviced
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900+Spare parts locations
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21,500+Current customers supported
Central Park Customer Portal
- Easy-to-read dashboard of key metrics
- Service ticket, contract and asset management
- Multi-account access
- Ability to designate multiple customer administrators
- ParkView™ Hub including installation wizard and visibility to monitor devices
- 24-hour live chat
Transaction Network Services
Communication Technology Services
Tarrant County College District
Engineer Expertise
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600+Global Professionals
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15+Years Average Experience
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150K+Service Calls 2021